FAQs Category: Preparing for the Day

A typical day is divided into two high-energy sessions: To ensure you get the most out of your experience, we run morning and afternoon sessions across 4–6 varied game zones with scheduled refreshment breaks.

• Morning Session Times: Approx. 10:00 am – 1:00 pm (Winter: 9:00 am – 12:00 pm).
• Afternoon Session Times: Approx. 1:30 pm – 4:30 pm (Winter: 12:30 pm – 3:30 pm).
• Arrival Strategy: We recommend arriving at least 15 minutes prior to your session start time to ensure registration and safety briefings are completed promptly.
• Booking & Support: For more details or to check availability for your preferred date, please contact our booking office on 1300 490 898 or use our Live Chat feature to speak with us online.

National Pro-Tip: Session times can vary slightly by location and seasonal light levels. Always check your booking confirmation for the exact arrival time at your chosen centre.

Yes, you are more than welcome to eat at our centres.
To ensure your group stays mission-ready and energised, we provide the following facilities and guidelines:

• Bring Your Own Rations: We highly encourage players to bring their own packed lunches and plenty of fluids. Staying hydrated is the tactical key to a great day on the field!
• Lunch Timing & Strategy: To maximise your time on the game zones, we recommend that players save their main meals for after their paintball session. There are short refreshment breaks between games for quick snacks and water to keep you moving.
• Sheltered Base Camp (Safe Zone): Every centre features a large, sheltered base camp with picnic seating. This is your designated safe zone where parents, friends, and players can relax and enjoy their food during or after game sessions.
• On-Site Recon (Snacks & Drinks): Our on-site shops stock a selection of cold drinks, chocolates, and light snacks should you need a quick energy boost between missions.
• Important Catering Note: Please note that we do not offer on-site catering (such as hot meals), pizza lunches, or food delivery services. Please come prepared with your own food supplies.
• Celebrating a Birthday? You are more than welcome to bring a birthday cake to the base camp to celebrate with your group after the games are done!

Yes. While spectators are not permitted on the active game zones for safety reasons, we provide comfortable facilities for those not playing.

• Base Camp Facilities: Our base camp features sheltered seating areas where parents and friends can relax throughout the day.
• Meeting Players: Spectators can easily meet with players during scheduled breaks to catch up on the action.
• Safety First: For the protection of all guests, non-players must remain within the designated base camp areas and are not authorised to enter the field of play.
• Amenities: The base camp is designed to keep you comfortable and close to the excitement while maintaining a safe distance from the game.

To ensure your squad is fully prepared for an action-packed mission, please follow our recommendations for clothing, gear, and essentials:

• Footwear: We strongly recommend sturdy walking boots with ankle support and deep tread rubber soles, especially as it can get muddy during the winter months. While some customers choose wellington boots for comfort in the wet, they do lack ankle support. Sandals, thongs, and open-toed shoes are strictly prohibited.
• Clothing: Wear comfortable, old clothing (like tracksuits or leggings) under the combat suits we provide. We highly recommend bringing a towel and a full change of clothes for the end of the day to ensure a comfortable journey home.
• Personal Belongings: Secure lockers are available for hire on-site to store your valuables, car keys, and dry clothes while you are out in the game zones.
• Hand Protection: Your hands are sensitive to impact; you are welcome to bring your own gloves or purchase professional armoured gloves from our on-site kiosk.
• Food & Hydration: As we do not offer pizza lunches or onsite catering, please bring an esky with a packed lunch and plenty of water. Cold drinks and snacks are available for purchase at the kiosk.
• Payment Methods: We accept PIN-verified card payments (Visa and MasterCard) and cash. Please note that card transactions may incur a small fee, so bringing some cash for extra paintballs or snacks is recommended.

National Pro Tip: During the scorching summer months, freezing a few bottles of water the night before is the best way to ensure you’ve got ice-cold water all day! If you’re unsure about gear, give us a buzz on 1300 490 898.

Yes. Paintball is a premier all-weather activity, and our centres are fully equipped to ensure your group has a world-class experience regardless of the conditions.

• All-Weather Facilities: Every centre features large, sheltered base camp areas to keep your group dry and comfortable between missions.
• Secure Storage: We provide on-site lockers at all locations to ensure your valuables and dry clothes remain protected while you are on the field.
• Weather & Cancellation Policy: In the unlikely event that a session cannot proceed due to extreme weather, safety concerns, or “Force Majeure Events,” Next Level Paintball reserves the right to issue a full-value credit for the booking instead of a refund.
• Credit Flexibility: This credit is valid for a future booking date at any of our available national locations and is fully transferable to another person.
• Safety First: The decision to postpone a game due to weather is made solely by the Centre Manager to ensure the safety of all players and staff.

National Pro Tip: Australian weather can be unpredictable! We highly recommend bringing a towel and a spare change of clothes to leave in your vehicle for a comfortable journey home. For any weather enquiries, call our team on 1300 490 898.

No. Next Level Paintball operates a strict zero-alcohol policy across all centres to maintain our industry-leading safety standards.

• Safety & Insurance: Alcohol is strictly prohibited in both the base camp and game zones. To comply with insurance requirements, all players must remain fully alert and unimpaired.
• Entry Requirements: Any player found under the influence, or attempting to bring alcohol onto the premises, will be excluded from the event without a refund.
• Celebrations: To ensure a safe environment for all guests, we ask that any celebrations involving alcohol be saved until after you have left the venue.
• Prohibited Substances: This policy applies to all intoxicants to ensure the safety of our staff and players on the field.

A Next Level Paintball (NLP) ticket booklet provides players with entrance and equipment rental for an action-packed session at any of our premier centres across Australia and our global network.
Your ticket is the key to a premium experience, ensuring you are mission-ready from the moment you arrive.

• Global Access: Valid for use at any paintball centre represented by NLP and our international affiliates in New Zealand, Canada, and the UK.
• Immersive Gameplay: Participation in 4–6 high-energy, themed paintball missions per session across world-class game zones.
• Full Equipment Hire: Includes the latest semi-automatic paintball marker, combat suits with padded collars, and unlimited gas propellant refills.
• Enhanced Safety Gear: Every player is issued a full-head protection goggle system and custom-fit body armour to ensure a safe, world-class experience.
• Professional Support: Full supervision from our highly trained marshals and comprehensive Public Liability Insurance for total peace of mind.
• Exclusive Discounts: These tickets entitle you to a 10% discount on all Paintball Packages, including both Adult and Kids’ (Young Gun) packages!

National Pro Tip: To ensure your squad stays energized and hydrated, we recommend bringing plenty of bottled water and snacks. Please note that we do not offer onsite catering or pizza lunches at our centres!