Yes. Every Next Level Paintball ticket is covered by a ten-day satisfaction guarantee to ensure you are happy with your purchase.

• Refund Window: All refund requests must be submitted strictly within ten days of the original purchase date.
• How to Apply: To process your request, simply fill in your details and submit our Online Refund Authorisation Form.
• Processing Time: We aim to reply to every request as soon as possible; please allow up to 21 working days from the date that you have completed the form.
• Legal Binding: Once the ten-day cooling-off period has expired, the ticket terms constitute a legally binding contract, and we are unable to offer a refund.
• Late Submissions: We reserve the right to return any items or decline requests where the initial refund application was received outside of the ten-day eligibility window.